Vector Art Services-FAQ

How does it work?

	Send us your artwork to get a quote by email to info@vectorartservices.com , art@vectorartservices.com.
	You will receive a quote within 30 minutes for cost approval.
	You send us a confirmation approving the cost.
	We will convert your file within 1 to 24 hours and send you a viewable JPG version of the vector converted file by mail for you to approve along with a link to our secure payment gateway.
	If you approve the proof, you make the payment online using your credit card or via paypal.(We accept all major credit cards.)
	As soon as we receive the payment confirmation, you will receive the vector file by mail.

How long does it take?
Standard logo redraws are usually drawn within 1 to 24 hours. We may be able to do it sooner if you're in a hurry . No extra charge . Just ask. Obviously for complicated vector image conversions it may take longer. Click here for a free quote.

What file types will the image are saved as?
Just about anything you want. We'll send a jpg and an EPS file but if you request it we'll also send any of the following file formats: AI, EPS, CDR, TIFF, BMP, PDF, JPG, GIF, WMF. All files are sent by email.

What software do you use?
We use mainly the latest version of Adobe Illustrator CS5 and CorelDRAW X5.

What if you don't like the vector image we've created from your original logo?
No problem, we can either adjust it until you're happy or call it quits. We won't ask for a payment until you've approved the initial proof. Once we've received your payment we'll send you the EPS vector art file.

How do you send your artwork?
Just email to us the best quality version of your artwork that you have. Obviously the clearer it is for us to see, then the better job we can make of the final image. (Please send as a JPG or GIF file.)

How do you receive the final vector graphic?
We will send you the final eps or ai , cdr vector file by email.

What is a vector image?
Vector drawings can be scalable to any size without any loss in quality. This makes them ideal for company logos or other objects that have to be resized frequently.

Typical uses are for stationery, large banners, signs, vehicle graphics and just about anything else you can think of! We can convert your logo from a raster or (bitmap) image to a vector illustration. Your logo will be completely redrawn using the smallest number of points possible (but still retaining image quality); the fewer the points the smaller the file size. There are two kinds of computer graphics - raster (composed of pixels) and vector (composed of paths). Raster images are more commonly called bitmap images. A raster image uses a grid of individual pixels where each pixel can be a different color or shade. Raster images are composed of pixels.

Vector graphics use mathematical relationships between points and the paths connecting them to describe an image. Vector graphics are composed of paths.

Raster images require higher resolutions and anti-aliasing for a smooth appearance. Vector based graphics on the other hand are mathematically described and appear smooth at any size or resolution. Raster images are best used for photographs and images with subtle shading. Graphics best suited for the vector format are logos, page layout, type, line art or illustrations. You may have a logo that you designed yourself, either created using photo editing software or perhaps a design that you've hand drawn, 90% of the time we can re-draw it into a vector graphic.

How do I make the payment?
Normally we can accept any major credit card through the PayPal secure banking system, or a direct payment from your Paypal account. However if the transaction value is more than $600 / month then we will request for a bank wire transfer. The terms are designed to reduce risk for both parties until the working relationship earns trust and credibility.

I'm afraid that you would sell our design.
Your design will be kept strictly confidential by us. We never sell our customer's design to others. we have kept all the designs that we have done till now and all the designs done are safe. In the event of any crash of computer or virus attack you can always ask us for the copy and we will send that for free!

Just EMAIL your existing logo as a JPG file and we'll let you know whether we can re-draw it and also give you a quote.